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Service

Defect Diagnosis

Identifying the cause, not just the symptom.

Defect diagnosis is the process of investigating and identifying the underlying cause and extent of building defects, rather than simply addressing visible symptoms.

Property types covered

The practice serves residential, commercial and mixed-use properties, including houses, flats, offices, retail units and industrial buildings.

Common defects we investigate

  • Cracking
  • Water ingress
  • Dampness and condensation
  • Mould
  • Timber decay
  • Roofing failures
  • Defective workmanship

Spray foam expertise

Spray foam insulation can restrict ventilation, trap moisture, conceal defects and increase the risk of timber decay. We assess its impact on structural integrity and mortgageability — an area of particular specialism for the practice.

Remedial support

Beyond diagnosis, we can put in place a professionally supervised scheme of works to rectify the issue, collaborating with contractors to ensure solutions are affordable, effective and compliant with professional standards.

Reports

Written documentation supports property owners, lenders, insurers and legal proceedings related to building defects. All work follows RICS regulations and ethical guidelines, with professional indemnity insurance maintained.

Damp and damaged building wall under investigation.

Start the conversation

Speak to a chartered surveyor.

Tell us about the property and what you need. We'll come back with a clear fee and a likely timeline.

Mon–Fri 09:00–17:30 Brundall · Norwich · NR13 5LA Norfolk & Suffolk