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Service

Building Insurance Claims

Independent damage assessment and supervised reinstatement.

C W Johnson Limited Chartered Surveyors provides expert support for building insurance claims, assisting homeowners, landlords, commercial occupiers and insurers with claims arising from a wide range of perils.

Damage assessment

We carry out thorough inspections to assess the extent and cause of property damage resulting from insured perils, including:

  • Fire and smoke damage
  • Flooding and water ingress
  • Lightning strikes and electrical damage
  • Storm, wind or impact damage
  • Subsidence, landslip or other structural issues
  • Vandalism or accidental damage covered by insurance

Claims support

We assist in preparing, submitting and negotiating claims to insurers — ensuring damage is accurately recorded and quantified, and that claims are supported by professional, independent evidence.

Remedial works

We can help implement a professionally supervised scheme of works to repair or reinstate the property, liaising with private homeowners, commercial occupiers, contractors and insurance companies.

Risk mitigation

Services include temporary works and protective measures during claim handling, and recommendations for ongoing maintenance and monitoring.

Professional standards

All services comply with the RICS Global Professional and Ethical Standards.

Damage investigation on a property exterior.

Start the conversation

Speak to a chartered surveyor.

Tell us about the property and what you need. We'll come back with a clear fee and a likely timeline.

Mon–Fri 09:00–17:30 Brundall · Norwich · NR13 5LA Norfolk & Suffolk